Absolutely - just call or send us an inquiry and tell us what you would like to see in more detail. We would be happy to take additional pictures and email them to you.
How do I get more information about a unit I'm looking at on your site?
Every listing has a button titled "Inquire Directly About This RV". This will open a contact form that you can use to provide us with your name, email address, phone number and any questions you might like to ask us. If you prefer to call, our telephone numbers are displayed at the bottom of every page.
How long should I expect to wait for a response to my email inquiry?
If your request was sent during our normal business hours, you will probably receive a response within a couple of hours. Inquiries that are sent while our sales department is closed will be followed up when we open the next business day.
How often is the inventory updated on your web site?
Our inventory listings are automatically updated on the web site every day, usually around 1 am. This includes adding new inventory, updating unit status, descriptions and pricing. Photos for brand new listings might take a few days because we add them individually.
I'm looking at one of your inventory listings that says "Sale Pending". What exactly does that mean?
Usually that means that a unit is still on our sales lot and we have a customer that's in the process of purchasing it. When a sale is completed and we no longer have the inventory item, it is removed from our site. Sometimes a sale will not close and the unit will become available once again - if so, the status will be updated on the site within 24 hours. You are always welcome to inquire about the immediate status of a unit.
What happens when I click the "Save RV" button in an inventory listing?
Pushing the "Save RV" button in a listing will create a temporary cookie that allows you to quickly find a listing that you viewed earlier. You can also create an account on our web site and save an RV or parts listing for a longer period of time. The top right corner of each page in the site has a link to your saved RVs and parts items.
What if there is a mistake with an RV listing?
Although we strive to make sure the information presented in a listing is correct, sometimes mistakes can occur. Curtis Trailers will not be liable for any possible errors or omissions within the listing including (but not limited to) pricing, options, availability and photos. Pictures of new units may be representative photos of another unit in the same model and not the exact unit offered in the listing so please contact us for verification of interior color and options before initiating a purchase. Please help us by letting us know if you see something that you think may be in error so that we may correct it as soon as possible.
Our Business is Your Vacation
Curtis Trailers has been serving the greater Portland and Vancouver area with quality and integrity for over 60 years. With two full service, sales and parts locations you can count on us to help you find your dream RV and to make sure that you get many years of enjoyment living the RV lifestyle. Let us know what we can do for you!
Let Us Know How We Can Help!
If you're ready to buy your next RV, then we can help!
We have exclusive online pricing for both new and used, and our friendly staff would love to help you find the perfect match. Let us know what you're looking for and we'll send you offers!